We understand that choosing a care home for yourself or a loved one can be a difficult decision, and you may have many questions. Our compassionate and knowledgeable team is here to assist and support you. To help ease your concerns, we’ve compiled a list of some common questions that may address your needs.
We offer residential care, nursing support for older adults, and specialized dementia care.
Yes, we provide respite care for individuals who need a temporary stay, whether it’s for those recovering from medical procedures or for family members and friends who need a short break.
Our staff will develop a customised strategy outlining the different medical, physical, and emotional requirements. Our caring staff will provide a variety of engaging activities and encourage each individual to live their best life.
Our rooms are specially designed with our residents in mind; we frequently customise rooms to your needs, ensuring that all medical, mental, and personal requests are taken into consideration.
Yes, our dedicated healthcare team works around the clock, continuously monitoring and assessing the evolving needs of our residents to provide consistent care and support 24/7.
Your dedicated caregiver will closely monitor your health and medical condition, working in partnership with your doctor to assess any changes. Together, they will adjust your care plan to ensure it continues to meet your evolving needs.
Our team creates a personalized approach that addresses the unique medical, physical, and emotional needs of each resident. We offer a range of stimulating activities and work closely with each individual to support them in living their best life.
You can easily book a visit by filling out an enquiry form, emailing us at manager@thechasehome.com, or calling us at 01323 722855. We’ll be happy to discuss your requirements and provide all the details for your visit.
We do not have set visiting hours. However, if you wish to visit in the evening, we recommend sending a request to manager@thechasehome.com to make arrangements.
The process typically takes up to 48 hours, allowing time to complete the necessary administrative paperwork.
We strive to create an environment where residents can freely express themselves, which drives us to continually enhance our personalized care. Our commitment and passion are central to our success, fostering a positive atmosphere that benefits both our residents and our dedicated team, enabling us to deliver the highest standard of
care.
Yes, at The Chase Care home, all our rooms are fully furnished and come with en-suite facilities, providing a comfortable space that residents can personalize to make their own.
The cost varies depending on the individual’s specific needs. We provide a guide upon initial enquiry, with final pricing determined after a thorough assessment has been completed.
Bills are typically paid on a monthly basis via bank transfer, standing order, or cheque.
We offer a variety of seasonal activities, festive events, and outings throughout the year. While these activities are encouraged, participation is entirely up to the resident’s preference.
Absolutely! Each resident will receive the appropriate level of assistance they need, and we encourage maintaining regular routines, including outings.
Every room is thoroughly cleaned and disinfected daily, with regular checks carried out by our team as part of a rotating schedule.
Laundry services are provided in-house, with special attention given to residents with allergies or specific requirements. We handle all laundry needs to ensure your clothes are well cared for.
Yes, we offer weekly hairdressing services. A mobile hairdresser visits every Tuesday to provide styling and cuts based on residents’ preferences
Our cooks provide a daily menu board with a nutritious meals to choose from. We provide two menu choices and change this seasonally, additionally to this personal requests are also arranged.
Rooms at The Chase Home are fully furnished, but residents are welcome to bring their own furniture if they prefer. We encourage residents to personalize their space with items that reflect their own style, such as photo frames and other personal touches.
No, we provide all bedding and towels. However, if you prefer to bring your own, you are more than welcome to do so.
Unfortunately, we do not permit pets in the care home. However, arrangements can be made with management for residents to see their pets during family visits.
Yes, we kindly ask that all clothing be labeled before it enters the home.
Yes, all rooms are fitted with BT phone sockets, so you can have a phone in your room.
Our chefs offer a daily menu with nutritious meal options, including two choices that change seasonally. We also accommodate personal requests to ensure each resident’s preferences are met.
We support residents to continue with their local GP if local to us or we assign local GP’s for specialists when required.
To guarantee the safety of our residents and their family, we have created a variety of measures, including the use of safety equipment and vaccination programmes, as well as the creation of designated safe visiting areas.
If you don’t have your own GP, we will register you with one of our trusted local practitioners for regular visits.
Yes, each resident undergoes a thorough assessment before admission to ensure they receive the best care possible. Care plans are regularly reviewed and updated to accommodate any changes in needs.
Our team closely monitors medication, ensuring the correct dosages are given, and administers it for residents who are unable to do so themselves.
Yes, we provide personalized diet plans tailored to each resident’s nutritional needs, supporting a healthy lifestyle while also addressing any medical requirements.
We encourage residents to continue seeing their local GP if they are nearby, or we can arrange for local GPs and specialists as needed.
To protect the safety of our residents and their families, we have implemented a range of measures, including the use of personal protective equipment, vaccination programs, and designated safe visiting areas.